Privacy policy
Last updated: December 14, 2025
Divant Clothing operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a smooth and enjoyable shopping experience (the “Services”). Divant Clothing is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control regarding the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. This does not include anonymous or de-identified information.
Depending on how you interact with our Services, we may collect the following types of personal information:
- Contact details including your name, billing address, shipping address, phone number, and email address.
- Payment information including card details, billing information, transaction confirmations, and payment methods.
- Account information including usernames, passwords, preferences, and account settings.
- Order and transaction information including products viewed, added to cart, purchased, returned, or exchanged.
- Communications including messages sent to our customer support team.
- Device and browsing information including IP address, browser type, device identifiers, and usage data.
- Usage information regarding how you interact with and navigate our website and Services.
How We Collect Your Information
We may collect personal information:
- Directly from you when you place an order, create an account, contact us, or interact with our Services.
- Automatically through cookies, analytics tools, and similar technologies when you browse our website.
- From service providers who help us operate our business and fulfill services on our behalf.
- From advertising and business partners.
How We Use Your Personal Information
We use your personal information to:
Provide and Improve Our Services
This includes processing payments, fulfilling orders, arranging shipping, handling returns or exchanges, maintaining your account, and personalizing your shopping experience.
Marketing and Advertising
We may send promotional emails, offers, or advertisements related to our clothing collections, new releases, and special promotions. You can unsubscribe from marketing emails at any time.
Security and Fraud Prevention
We use information to verify accounts, prevent fraud, monitor suspicious activity, and maintain a safe shopping experience.
Customer Support
We use your information to respond to inquiries, resolve issues, and provide customer service.
Legal Compliance
We may process personal information to comply with legal obligations, enforce policies, or protect our business and customers.
How We Share Personal Information
We may share your information with:
- Shopify and trusted third-party service providers who assist with payment processing, fulfillment, shipping, analytics, customer support, and website operations.
- Marketing and advertising partners to help us promote Divant Clothing products and improve advertising relevance.
- Third parties when required by law or in connection with a business transfer, merger, or legal proceeding.
- Social media or third-party integrations when you choose to interact with them through our Services.
Relationship with Shopify
Our store is hosted by Shopify, which processes certain personal information to provide and improve the Services.
Information you submit may be transferred to Shopify and its partners, including entities located outside your country of residence. Shopify may also use data from interactions with our store and other merchants to enhance platform functionality and advertising services.
To learn more, please review Shopify’s Privacy Policy and Privacy Portal.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those external websites.
Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Security and Data Retention
We take reasonable steps to protect your information; however, no online transmission or storage system can be guaranteed completely secure.
We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Request transfer of your data.
- Opt out of marketing communications.
If you are located in the UK or EEA, you may also have rights related to restricting processing or withdrawing consent.
To exercise any of your rights, please contact us using the details below.
International Transfers
Your information may be processed or stored outside your country of residence, including outside the UK or EEA. Where required, we use legally approved safeguards for international data transfers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Email: divantclothing@gmail.com